This notice concerns an incident that C-Track, Canada’s Court Management Solutions owned by Thomson Reuters Canada Limited (C-Track Canada), recently experienced involving information associated with the below listed court systems. This notice describes the type of information that may have been involved, the steps C-Track Canada has taken to respond, and measures affected individuals may consider taking to help protect themselves, including enrollment in a 12-month complimentary membership of myTrueIdentity credit monitoring and identity theft protection services through TransUnion.
What Happened?
On June 30, 2026, C-Track Canada discovered unauthorized activity involving certain C-Track Canada information by a third party. As part of its cybersecurity incident response protocols, C-Track promptly launched an investigation into the incident, which included the engagement of third-party experts and law enforcement. C-Track Canada also immediately took steps to contain the activity and secure its environment.
The investigation found that, in March 2026, an unauthorized party obtained certain C-Track Canada files associated with the following court systems: the Court of Appeal for Ontario, the Ontario Superior Court of Justice, and the Ontario Court of Justice.
What Information Was Involved?
Based on the investigation a subset of court records were affected, some of which could potentially contain individuals’ names and personal information. Certain confidential, redacted or sealed information may have been impacted for certain affected courts. While these courts' data was affected, the incident was not caused by the courts' networks, systems or data security. There is no evidence that systems used to process financial transactions were impacted by the incident.
C-Track Canada has no evidence that the incident has led to any fraud or misuse of information to date and has undertaken significant mitigation steps to minimize the risk of fraud or misuse occurring in the future.
What C-Track Are Doing.
To help prevent a similar occurrence in the future, additional measures have been implemented that are designed to further enhance the security of our systems and data.
What You Can Do.
Although there is no evidence of misuse of information, it is always advisable to remain alert. You are encouraged to review the information below for additional steps individuals can take in response to this incident.
For More Information.
C-Track Canada takes the security of personal information seriously. Should you have further questions regarding this incident or steps individuals can take, you may call 1-833-918-4543 Monday through Friday between 8:00 am and 8:00 pm Eastern Time. We have also arranged to provide a 12-month subscription to myTrueIdentity®, TransUnion Canada’s online credit monitoring and identity restoration service, at no cost to you. The enrollment information for TransUnion Canada’s myTrueIdentity® subscription is below.
TransUnion Canada’s myTrueIdentity® Enrollment Information
You may activate your 12-month subscription to myTrueIdentity® by enrolling online at: www.mytrueidentity.ca. To get started, enter the following activation code: FMXMFGGBYSGK.
Already have an active myTrueIdentity account? Log in to your account to redeem your activation code and extend your subscription: www.mytrueidentity.ca/login.
Please ensure you enroll by December 31, 2026 to take advantage of the service.
Once you complete the online enrollment process, you’ll have access to the following features to help protect against identity theft and fraud:
- Your TransUnion Canada credit report – View your credit report, including available payment history and account activity, updated daily.
- Your CreditVision® Risk Score – Your credit score reflects the information in your TransUnion Canada credit report at a specific point in time.
- Credit monitoring – Receive email alerts about key changes on your TransUnion Canada credit report.
- Educational tools and resources – Learn more on mitigating identity theft and managing credit and get guidance if you become a victim of fraud.
- Identity Restoration support – Speak with restoration specialists who can answer questions about identity theft and assist you in restoring your identity if fraud occurs. This service includes up to $1,000,000 of expense reimbursement insurance1.
- Dark Web Monitoring – Scans the dark web and other online sources and provides notifications if the personal or financial information you provide is detected.